Information on the refund of tickets for the Ruhrfestspiele 2020 (1.5.-13.6.2020)

The Ruhrfestspiele 2020 cannot take place as planned due to the current developments in connection with the coronavirus. The cancellation is based on the recommendation of the district and the city of Recklinghausen in coordination with the Ministry of Culture and Science of the State of North Rhine-Westphalia due to the currently valid orders to contain the spread of the coronavirus, to protect the health system from massive strains and to protect particularly endangered people from infection.

Of course you have the possibility to return tickets for the Ruhrfestspiele 2020 (1.5.-13.6.2020) which you have already purchased.

All information about the planned autumn festival of the Ruhrfestspiele will be put online in the coming weeks. With your current ticket we offer you a pre-emption right for the autumn performances. In this case, please make a note of your order number and quote it in your new reservation. Advance sales are expected to start after the NRW summer holidays in mid-August. Holders of May/June tickets have a 5-day right of pre-emption for the performances of the autumn festival.

You have the following options for reimbursement:

1st - donation: If you would like to waive a refund or partial refund of the ticket price, please help us through this generous act of solidarity to reduce the financial losses caused by the Corona-related cancellation of the Festival.
We also receive many requests for a general donations account. You are very welcome to transfer your donation to the following account:
Sparkasse Vest Recklinghausen, IBAN: DE 92 42650150 0090215963, BIC: WELADED1REK
We will gladly issue donation receipts for all non-refunded ticket amounts and general donations above the respective value. In both cases we would like to thank you very much for your support in compensating the hard consequences of the cancellation.

2nd - refund: You can return your tickets free of charge and will be refunded the total amount (excluding postage). Please do not carry out return debits yourself.

>>> Refund Form

To do so, please return the fully completed return form to us. In this exceptional situation we ask for a little patience both in the processing and in the return transfer. We ask you to refrain from telephone inquiries at the moment, this will help us to process your return transfer quickly.

Customers who have purchased their tickets directly from the ticket office without giving their personal details should send us their original tickets by post (Kartenstelle der Ruhrfestspiele, Martinistraße 28, 45657 Recklinghausen) or take a photograph of their tickets and email the photo to with your contact and IBAN details.

Customers who have purchased their tickets through an external ticket agency are requested to contact the respective ticket agency directly.

Please note that our ticket office is not open to the public until further notice and is currently only available by e-mail and fax.

Contact the ticket office:
fax: +49 2361 921818

We ask for a little patience for the reversal. The colleagues at the ticket office will be available for you before the start of the NRW summer holidays until June 13th.

Stay healthy!